Technology and Computing

  • Announcing AITS Support Changes for the New Year

    Starting in the new year, AITS will be changing the way it receives support calls. Beginning Monday January 4th, students, faculty and staff will contact the UCH Central IT Helpdesk for all non-classroom/non time-sensitive issues, and requests outside normal business hours (7:30am-4:30pm). This will ensure issues received are documented and addressed quickly and fully. Time-sensitive issues requiring immediate attention - such as live classroom support, virtual classes, MPH night classes and exams – will continue to be made to AITS directly. Please refer to the contact information below.  

    Please do not hesitate to contact us if you have any questions or need further clarifications.

    AITS
    Telephone: 860-679-8870
    Critical issues requiring immediate attention

    Central IT Help Desk
    Telephone: 860-769-4400
    Email: servicedesk@uchc.edu
    Routine and non-time sensitive issues

    For more information, contact: Rob Peters at ropeters@uchc.edu