Training and Professional Development

  • Intro to LGBTQ+ Populations for Crisis Workers

    Read the full news story.

    Innovations Institute's Center of Excellence for LGBTQ+ Behavioral Health Equity (COE) at UConn SSW has launched a new training designed to provide crisis counselors and first responders with in-depth knowledge to address the specific needs of and improve outcomes for LGBTQ+ populations.

    Designed to improve mental health outcomes for LGBTQ+ people, the new self-paced online training was developed by the COE in partnership with Vibrant Health—administrators of the 988 Suicide and Crisis Lifeline. Titled Introduction to LGBTQ+ Populations with Special Considerations for the 988 Suicide & Crisis Lifeline the training addresses disparities; introduces accurate and respectful terminology, mental health considerations, the coming out process; and outlines the ways that 988 crisis counselors can support LGBTQ+ people over call, chat, and text.

    Crisis counselors responding to those reaching out through 988 can build their knowledge and skills to address the needs of LGBTQ+ populations, thereby ensuring everyone who reaches out through crisis lifelines feel supported. The course takes approximately 60 minutes to complete and provides 1.0 CECs or a certificate of attendance.

    For more information, contact: Michelle Boardman at michelle.boardman@uconn.edu