An upcoming planned change will affect University voice services.
Starting at 6:00 am on Tuesday, November 16th, ITS will migrate part of the UConn Voice over IP (VoIP) system to a new firewall. The change will take approximately five minutes to complete. The following services will be unavailable during this time:
- All Cisco VoIP phones at the Storrs and Hartford Campuses
- Voicemail service for both VoIP phones and regular phones at the Storrs and Hartford Campuses
- Cisco Unified Contact Center Express (CCX) service
For more information, contact: Technology Support Center at techsupport.uconn.edu