Employees enrolled in health insurance through the State of Connecticut will receive new Medical/Pharmacy and Dental insurance cards in the near future. Remember to put these new cards in the same place that you kept the old ones. Be sure to shred or cut up the old cards to protect your privacy and prevent confusion at your next visit to the dentist or doctor.
These new cards include the Health Navigator contact information. Health Navigators are available 24/7 to help employees and their dependents with billing and claims issues, answer questions about coverage, and assist with all medical and dental care needs.
To request additional insurance cards, you can contact Anthem via Health Navigator at 866-611-8005 or Cigna at 800-Cigna24 (800-244-6224).
Medical/Pharmacy
Before October 1, every health plan participant will receive a new Anthem card, even if the employee did not make changes to their current medical plan during Open Enrollment. After October 1, Employees who did make changes during Open Enrollment will receive a second Anthem card reflective of those changes.
This single card from Anthem covers both your Medical and CVS/Caremark Pharmacy needs, and it includes your new Member ID and Group numbers.
Dental
Employees will receive a new Cigna Dental card by October 15th.
For more information, contact: Anthem Health Navigator or Cigna at the numbers above.