Human Resources is pleased to offer the following Leadership Development & Customer Service Programs for Winter/Spring 2020:
Interaction & Leadership Program
Developing workplace communication & conflict resolution skills.
DiSC Workplace - Discovering Your Work Style: Tuesday, January 28, 8:30 AM – 12:00 PM, SU Room 104
Communicating with Impact: Tuesday, February 4, 8:30 AM to 12:00 PM, SU Room 104
Navigating Beyond Conflict: Tuesday, February 11, 8:30 AM to 4:00 PM, SU Room 104
Supervisor Essentials Program
Supervisory & performance management skill building for mid-level supervisors and managers.
Discovering Your Management Style (DiSC): Tuesday, March 24, 8:30 AM – 4:00 PM, SU Room 304B
On-the-Level Communication: Thursday, April 2, 8:30 AM – 12 PM, SU Room 304B
Coaching Through Conflict: Tuesday, April 7, 8:30 AM – 4:00 PM, SU Room 304B
Platinum Husky Customer Service
Establishing a professional "Culture of Service" across campus.
Exceeding Expectations: Tuesday, April 7, 9:00 AM- 12:00 PM, SU Room 310
The Turnaround Experience: Tuesday, April 14, 9 AM- 12:00 PM, SU Room 310
The Internal Customer: Tuesday, April 21, 9:00 AM- 12:00 PM, SU Room 310
Please Note: While there is no cost to departments for these programs, there is a required time commitment for participants. Each participant must attend all 3 sessions of the course. Interested employees should seek supervisory approval prior to registering.
For program and registration information, visit: https://hr.uconn.edu/leadership-development-programs/
For more information, contact: Human Resources at hr@uconn.edu