Technology and Computing

  • PaymentWorks Issue - Vendor Onboarding

    We are currently experiencing an issue that requires us to suspend the use of PaymentWorks for vendor onboarding.  This applies to the following:

    • Vendors visiting the UConn homepage on PaymentWorks (i.e. www.paymentworks.com/uconn)
    • UConn employees sending out PaymentWorks vendor invites
    • UConn employees accessing PaymentWorks 

    We are currently working with PaymentWorks on this issue and will provide an update within the next 10 business days. 

    Until further notice, to set up a new vendor, please utilize the prior manual method for processing new vendor applications.  The vendor must complete the “Vendor Packet Vendor Application, W9 and ACH Application” located at http://accountspayable.uconn.edu/account-payable-forms/.  For detailed instructions, please visit our training site at http://accountspayable.uconn.edu/trainingvideosandguides/.  This method requires the UConn department to enter the vendor packet information into KFS and fax the information to A/P on a secured fax line (860-486-5846). 

    If you have further questions or need assistance with the Vendor Packet or entering the vendor information into KFS, please contact Amanda Baron (860-486-3810), Chris Chhoeun (860-486-3387) or Christine Nobile (860-486-1641).

    We understand that this will create additional work and inconvenience for vendors and departments, and we appreciate your assistance as we address this matter.

     

    Accounts Payable Department

    For more information, contact: Amanda Baron at 860-486-3810