Featured in this month’s edition:
Emotional Intelligence in Customer Service - “Emotional Intelligence (EI) applies very well to customer service, where it has big payoffs…”
Lightning Safety Tips for Employees - “Lightning strikes the ground in North America over 30 million times a year, with over 300 people being struck and 40 killed. High-risk occupations include… roofing, construction (especially scaffolding)… landscaping…”
How to Build Your Talents – “Outstanding employees (star performers) exhibit certain traits. One of them…”
Other topics in this edition:
Avoid Academic Summer Slump
Science of Taking a Nap
Soft Skills to Know: Crisis Management
See Early Signs of Alcoholism
Is There a Book in You?
For the full July 2016 edition of “Frontline Employee”, or to learn more about UConn EAP visit our webpage: http://hr.uconn.edu/employee-assistance-program/
Your EAP provides professional, brief counseling – on campus, plus 27 locations statewide - to help identify and resolve personal, family or work related concerns. Employee Assistance is:
Free!
Household Members too!
EAP is also available by invitation to meet with departments, programs or other groups to discuss and process areas of common concern.
To schedule a private appointment, call:
(860) 486-1307 Storrs
(800) 852-4392 Statewide - 24 hours (Toll-free in CT)
For more information, contact: Gary Alger at gary.alger@uconn.edu